Refund policy

PawSups 90-Day Money-Back Guarantee

Try PawSups with confidence. If you are not satisfied with your purchase, contact us within 90 days of receiving your order to request a refund under our money-back guarantee.

How to request a refund

Use our contact form and include your order number and the name used for the order. Our team will explain the next steps and provide any return instructions that apply. Please contact us before sending an item back.

Refunds

Approved refunds are issued to the original payment method. Your bank or payment provider may need additional time to post the refund.

Damaged, incorrect or missing items

Contact PawSups through our contact form so we can help resolve the issue. Include your order number and a description of what happened.

Your rights

This guarantee does not limit any consumer rights that apply to your purchase.